Frequently Asked Questions
Can I customize/personalize the design?
Not at this time.
We’re working on that in the future but for now we’re just offering our own designs, available in a light and a dark edition.
What are the decal dimensions?
The decals are fitted for 13″ Macbooks, so that’s 28 x 18.5 cm, or 11 x 7.3 inches. They’ll fit perfectly on bigger models, as you can personally decide where to apply non-connected parts of the design. Every separate element is cut out on its own so you can play around with the positioning and composition yourself.
$35 is a lot of money for a sticker, what gives?
The printing process we described is very labor intensive.
It’s completely different from traditional decals in that those are composed of one big adhesive area that only requires one cut. These designs have a completely different look.
Another thing to consider is that this decal is a marketing investment, not just eye-candy. It’s goal is to make you more money and help you find new clients.
Any hidden fees?
Nope, just the shipping costs. $9.50 USD for Europe and $10.50 for the rest of the world.
Will these decals make me money?
A lot of it still depends on how you carry yourself in the specific public location where you’re working, but we can assure you that we (and several others) have had great results with the marketing decals. You won’t always be approached by paying customers though, sometimes it will be people looking for free advice, colleagues looking to have a chat or just an interested on-looker.
Still, don’t these last 3 options still sound better than working on your own for hours on end without human interaction (which was probably the reason you decided to work in public anyway?).
On the other hand, if you get 1 new client out of the decal, it has paid for itself. If you get 10 new clients, it may have paid for the laptop it’s attached to!
My profession isn't listed, what to do?
Contact us with your request and we’ll try to have a design cooked up as soon as possible. All activities are considered, no matter how obscure. Just try us, we might surprise you!
I've got a dark laptop, will the stickers still be visible?
On the decal detail page, just select the ‘dark’ option under ‘laptop color’.
Can I remove the stickers once they're pasted on?
Yes, you sure can. Just heat them up a bit with a hair-dryer for example and gently peel it off. You can get under the edges with a credit card for example.
To clean up the adhesive residue, use some gauze (it doesn’t leave any bits behind like a tissue would) with lighter fluid or other alcoholic chemicals such as WD-40. Dry the spot off with any kind of absorbent tissue.
More info can be found on our ‘How to remove the decals‘ page.
How do I put on the stickers?
Follow the handy tutorial that came with your decal or check out our ‘How to put on the decals‘ page.
What payment options do you offer?
We offer all major payment options through a secured channel using Stripe.
Shipping locations and expenses
We ship all over the world and you will receive a tracking code as soon as we ship your order. Expenses vary by location, make sure you select the correct one during the checkout process.
Shipping time depends on the recipients location and the day you order. We do one production run (two if necessary) a week to ensure our competitive pricing. You’ll be able to track your order from the moment we ship it and you’re issued a tracking code.
What is your return policy?
Contact us if you’d like a return, these are reviewed on a case by case basis. We feel the instructions provided are very clear so errors in the application of the decal are not a valid reason. If there’s a production error on our part, we’ll of course be glad to help.
My shipping address contains non-Latin characters. Is that a problem?
Our shipping providers don’t allow addresses containing non-Latin characters. If possible, try to provide an alternative delivery address.
What's considered Europe when shipping the decals?
The following countries are part of our European delivery, all others are part of the “Rest of the World” shipping.
Albania, Andorra, Azores, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Cyprus, Denmark, Germany, Estonia, Faroe Islands, Finland, France (excl. overseas territories), Georgia, Gibraltar, Greece, Greenland, Great Britain, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Croatia, Latvia, Lichtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Man, Melilla, Moldova, Monaco, Montenegro, the Netherlands, Norway, Ukraine, Austria, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slowakia, Slovenia, Spain, Czech Republic, Turkey, Vatican City, Belarus, Sweden, Switzerland.
Do you find anything missing from this FAQ that should be on it? Let us know right away and we’ll make sure this gets updated!